Train Operator Focus - Enter station and stopping to discharge and pick-up passengers
Chance encounter - A chance of encountering a track incursion resulting in a collision between passenger and train
Observing the right-of-way - Train operator needs to observe the track and the platform to determine if there are any obstructions or potential obstructions
Event expectation - Make the unexpected event less unexpected
Predictable and lawful - Train operators usually operate in a predictable and lawful manner
Long hard work-day - Ending a long busy day of working
Focus of attention - Problem with consuming a limited cognitive resource
Operator expertise - Emergency training of the train operator is essential
Memory can be faulty - Memory depends both on what actually happened and how one makes sense of what has actually happened
Recorded memory - If memory worked like a video recording all accident reports (witness reports) would be identical
Accident Report - Written documentation as soon as practicable after a tragic event provides the best possible record of what actually happened